Privacy policy

Varenya Fashion respects your privacy and is committed to protecting your personal information.

In general, you may browse VarenyaFashion.com without identifying yourself or providing personal information. However, when you create an account, place an order, contact us, request a return or refund, or use certain website features, we may need personal information from you. This Privacy Policy explains the information we collect, how we use it, how we protect it, and the choices available to you.

1. WHO WE ARE

Varenya Fashion operates VarenyaFashion.com, an e-commerce platform for the retail sale of sarees and related fashion products.

Varenya Fashion is committed to handling your personal information responsibly and in accordance with applicable Indian laws and regulations.

2. COLLECTION OF DATA

We collect personal information relating to your identity, contact details, transactions, preferences, and your interactions with Varenya Fashion.

The information we collect may include:

• Full name
• Mobile number
• Email address
• Billing address
• Shipping address
• City, state, and PIN code
• Order details
• Payment and transaction details
• Information provided when contacting customer support
• Product reviews, feedback, photographs, or other information you choose to submit
• Information provided when requesting returns, exchanges, or refunds

In general, you may browse VarenyaFashion.com without providing personal information. You may choose not to provide certain information, but this might prevent you from using specific services or website features.

We may collect information about your interaction with our website, including your browsing activity, preferences, device information, IP address, browser information, referring URL, and pages visited.

We use this information to understand how visitors use our website, improve our products and services, personalize your shopping experience, and maintain website security.

3. TRANSACTIONS AND THIRD-PARTY SERVICE PROVIDERS

When you place an order through VarenyaFashion.com, we collect the information required to process and deliver your order.

Payment transactions may be processed through third-party payment gateway providers. When you use a third-party payment service, the payment provider may collect and process your payment information according to its own privacy policy and terms.

Varenya Fashion does not store complete debit card, credit card, UPI, or banking credentials on its own servers.

Our logistics and delivery partners may receive information such as your name, mobile number, and delivery address where required to deliver your order.

Third-party service providers are responsible for their own privacy practices in relation to information collected directly by them. We recommend reviewing their privacy policies before providing information directly to them.

4. PRODUCT REVIEWS AND FEEDBACK

If you submit a product review, feedback, photograph, or other content through VarenyaFashion.com, we may retain and use the information you provide for customer service, dispute resolution, product improvement, internal research, and other lawful business purposes.

Information submitted in a publicly visible review or feedback section may be visible to other website visitors. Please avoid including sensitive personal information in publicly visible content.

5. COMMUNICATIONS

If you contact Varenya Fashion by email, telephone, contact form, social media, or other communication channels, we may retain information from those communications to respond to your request, provide customer support, resolve disputes, and maintain appropriate business records.

We may also contact you regarding your orders, payments, deliveries, returns, refunds, account activity, or other service-related matters.

6. USE OF DATA

We use your personal information to operate, provide, develop, and improve Varenya Fashion's products and services.

These purposes include:

• Processing and handling orders
• Delivering products
• Processing payments
• Processing returns, exchanges, and refunds
• Communicating with you about orders and services
• Providing customer support
• Maintaining and improving website functionality
• Analyzing website performance and fixing errors
• Understanding customer preferences
• Personalizing your shopping experience
• Recommending products based on your preferences or previous purchases
• Sending promotional communications where you have provided the required consent or where permitted by applicable law
• Displaying relevant advertising
• Preventing fraud and unauthorized transactions
• Maintaining website and transaction security
• Complying with applicable laws and regulations

7. COOKIES

VarenyaFashion.com uses cookies and similar technologies to improve website functionality, understand website usage, measure promotional effectiveness, and support website security.

Cookies are small files stored on your device through your web browser. They help us recognize your browser or device and remember certain preferences.

Cookies may be used for purposes including:

• Remembering preferences
• Supporting website functionality
• Understanding how visitors use different pages
• Measuring website traffic
• Improving website performance
• Supporting relevant advertising and marketing activities

You may accept or decline cookies through your browser settings. Most browsers accept cookies automatically, but you may change your browser settings to decline cookies.

Disabling certain cookies may affect the functionality of VarenyaFashion.com.

8. LINKS TO OTHER WEBSITES

VarenyaFashion.com may contain links to third-party websites, payment services, social media platforms, or other websites.

Once you leave VarenyaFashion.com, those websites are governed by their own privacy policies and terms.

Varenya Fashion does not control the privacy practices of third-party websites and is not responsible for information you provide directly to those websites.

We recommend reviewing the privacy policy of each third-party website before providing personal information.

9. CONTROLLING YOUR PERSONAL INFORMATION

You have choices regarding the use of your personal information.

Where applicable, you may:

• Choose not to provide optional personal information
• Request access to personal information held by us
• Request correction of inaccurate or incomplete information
• Request deletion of personal information where legally permitted
• Withdraw consent where processing is based on consent
• Opt out of promotional communications
• Contact us regarding privacy-related concerns

If you have previously agreed to receive promotional communications from Varenya Fashion, you may withdraw your consent at any time by using the unsubscribe option provided in the communication or by contacting us at hello@varenyafashion.com.

Withdrawal of consent will not affect processing already carried out before the withdrawal, and certain information may continue to be retained where required for legal, regulatory, accounting, security, or legitimate business purposes.

10. SHARING OF PERSONAL INFORMATION

Varenya Fashion does not sell your personal information to third parties.

We may share relevant personal information with trusted service providers where required to operate our business, including:

• Payment gateway providers
• Delivery and logistics partners
• Website hosting and technology providers
• Customer support providers
• Marketing and analytics service providers
• Professional advisers where required

We may also disclose personal information where required by applicable law, legal process, government authority, or where reasonably necessary to protect the rights, property, security, and interests of Varenya Fashion, our customers, or others.

11. DATA SECURITY

Varenya Fashion is committed to protecting personal information in our custody.

We take reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, misuse, disclosure, loss, or destruction.

Payment information is processed through third-party payment providers using their applicable security measures.

No online transmission or electronic storage system provides an absolute guarantee of security. We therefore cannot guarantee complete security of information transmitted over the internet.

12. RETENTION AND DISPOSAL OF DATA

We retain personal information for as long as reasonably required for the purposes described in this Privacy Policy and for applicable legal, accounting, tax, regulatory, dispute-resolution, fraud-prevention, and security requirements.

When personal information is no longer required, we take reasonable steps to delete, destroy, or permanently de-identify the information, subject to applicable legal requirements.

13. OPT-OUT OF PROMOTIONAL COMMUNICATIONS

Varenya Fashion provides customers with the option to opt out of non-essential promotional and marketing communications.

If you do not wish to receive promotional communications, you may unsubscribe using the instructions provided in the communication or contact us at:

Email: hello@varenyafashion.com

Opting out of promotional communications will not stop essential service communications relating to orders, payments, deliveries, returns, refunds, account security, or other transactions.

14. CHILDREN'S PRIVACY

Varenya Fashion does not knowingly collect personal information from children in violation of applicable law.

If you believe a child has provided personal information to us without appropriate authorization, please contact us so we can review the information and take appropriate action.

15. CHANGES TO THIS PRIVACY POLICY

We review this Privacy Policy periodically to keep it accurate and up to date.

Varenya Fashion may update this Privacy Policy to reflect changes in our business, website, technology, services, or applicable laws and regulations.

Any updated Privacy Policy will be published on VarenyaFashion.com with a revised effective date.

We recommend reviewing this page periodically for updates.

16. CONTACT US

For questions, requests, concerns, or complaints relating to privacy or the handling of your personal information, please contact Varenya Fashion using the details below:

We will review privacy-related requests and respond within a reasonable period, subject to applicable law and verification requirements.

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